Commercial Vessel Compliance

2/9/2015: Temporary suspension of auto-generated email responses for receipt of application

The National Maritime Center announces that due to new security protocols, the use of automated e-mail responses regarding the receipt of Merchant Mariner Credential applications has been temporarily suspended. Mariners will no longer receive the previous automatic response “application has been received at a regional exam center.”

If you provided a viable e-mail address with your submission, you will begin to receive application status updates once the application is acknowledged and entered into the National Maritime Center’s database system.

As NMC continues to look into alternative solutions impacting these new protocols, please do not submit your application multiple times to the same or different regional examination centers. Multiple submissions may cause confusion, overload the system and/or slow down the application process.

Mariners and other providers should contact the Customer Service Center at IASKNMC@uscg.mil or 1-888-IASKNMC (427-5662) with any questions or feedback.

This blog is not a replacement or substitute for the formal posting of regulations and updates or existing processes for receiving formal feedback of the same. Links provided on this blog will direct the reader to official source documents, such as the Federal Register, Homeport and the Code of Federal Regulations. These documents remain the official source for regulatory information published by the Coast Guard.