The National Maritime Center, or NMC, published a bulletin introducing its plan to test online chat services in two phases. Phase one, the use of a ticketing system, has progressed well with a somewhat limited customer volume but very good reviews. NMC is now moving forward to phase two of the test.

Beginning July 1, 2015, the live online chat functionality will be available for use.

Read the NMC’s update for full details on the new chat functionality.

This blog is not a replacement or substitute for the formal posting of regulations and updates or existing processes for receiving formal feedback of the same. Links provided on this blog will direct the reader to official source documents, such as the Federal Register, Homeport and the Code of Federal Regulations. These documents remain the official source for regulatory information published by the Coast Guard.