The NMC has experienced a significant surge in application submissions for Merchant Mariner Credentials (MMC) over the last several months. NMC staff are taking prompt action to process these applications, along with any previously pending applications, as quickly as possible. As we continue to strive to meet our customer’s needs, we again highly recommend mariners take the following steps to avoid processing delays: 

• Apply at least 90 days in advance. Remember, for renewals you can apply up to 8 months early with no change between your expiration and renewal dates.
• Use the Regional Exam Centers and Monitoring Units to review your application before submission. They are available for appointments in person or over the phone.
• Use the tools and resources on the NMC website. The application acceptance checklist and evaluator checklists are valuable tools.
• For general questions, contact the NMC Customer Service Center by e-mailing IASKNMC@uscg.mil or calling 1-888-IASKNMC (427-5662) or via the Live Chat feature on the NMC Home Page.

Additionally, mariners can request expedited mailing of their MMC or Medical Certificate which includes the ability to track the package. Full instructions are provided on the NMC website detailing the expedited mailing process. 

For complete list of important announcements on how to avoid application delays see the National Maritime Center Announcements on the NMC Home Page.

Keep ‘em Safe, Keep ‘em Sailing

This blog is not a replacement or substitute for the formal posting of regulations and updates or existing processes for receiving formal feedback of the same. Links provided on this blog will direct the reader to official publications, such as the Federal Register, Homeport and the Code of Federal Regulations. These publications remain the official source for regulatory information published by the Coast Guard.