The Coast Guard Office of Commercial Vessel Compliance (CG-CVC) has released an update to Work Instruction (WI)-005, Request for Recognized Organization (RO) Internal Quality Management System (QMS) Review—Quality Case.
5/23/2018: Release of Mission Management System Work Instruction 005 – Request for recognized organization internal Quality Management System review.
This instruction formalizes a process, known as a Quality Case, for the Coast Guard to request an internal investigation or root cause analysis when objective evidence indicates that a potential failure or lack of effectiveness of the Recognized Organization’s Quality Management System resulted in the unsatisfactory execution of delegated function(s).
